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Before You Start
- Confirm that Purple Fibre is available at your exact address before comparing plans or appointment timing.
- Keep your current Purple Cow account details handy so we can check the right service location.
Steps
Check Purple Fibre availability for the exact address and unit.
If Purple Fibre is available, review the available plan and installation timing before making a change.
If Purple Fibre is not available at this time, ask whether notification or follow-up options are available for your area.
Keep your current service active until any new installation timing is confirmed.
Frequently asked questions
Can I get Purple Fibre as soon as it appears in my area?
The exact address still has to pass serviceability and appointment checks before installation is confirmed.
What if Purple Fibre is not available at my address yet?
You can keep using your current Purple Cow Internet service and ask whether future availability notifications are available.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.