Moves & Service Changes
Moving house, upgrading or downgrading, transferring service.
4 articles- How to Move Purple Cow Service to a New Address
Moving service goes more smoothly when you check the new address early, confirm the services you want there, and give Purple Cow enough lead time to line things up.
Read - How to Make Changes to Your Purple Cow Services
Before making a service change, it helps to decide whether you are moving, changing your plan, removing one service, porting a number, or ending service entirely.
Read - How to Change Your Purple Cow Services or Switch Plans
You can change plans, add services, remove services, or ask about cancellation through the portal or with support. It helps to understand the billing impact before you confirm the change.
Read - How to Check if Purple Fibre Is Available at Your Address
Purple Fibre availability depends on the exact address. If it is available where you live, we can help you review the next step; if it is not available at this time, you can ask about future availability.
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