Last reviewed
Before You Start
- Know whether you want to change your email, phone number, mailing address, or all three.
- Use your real email address so your account stays usable later.
Steps
Log in to the customer portal or reach out to request the contact update.
Verify the account when asked, especially if you are calling or texting from a different number.
Update the email address, phone number, mailing address, or secondary number as needed.
Double-check the saved details afterward so future notices go to the right place.
Frequently asked questions
Can I change my mailing address without changing the service address?
Yes. Mailing address updates and service address changes are not always the same thing.
Can I use a made-up email just to get through the update?
Use a real email address. We use the account email as an important identifier.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.