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How Neighbour in Need Works

Last reviewed 2026-05-11

Neighbour in Need is Purple Cow's community support program. Customers can choose to donate $2 per month, Purple Cow matches those donations dollar for dollar, and the fund helps people facing financial hardship stay connected.

Before You Start

  • The donation is voluntary.
  • The standard monthly donation amount is $2.
  • Purple Cow matches customer donations dollar for dollar.

Steps

  1. Reach out and ask to add the Neighbour in Need donation to your account.
  2. We can add the $2 monthly donation to your bill.
  3. If you prefer a one-time donation, call or text 902-800-2660 to ask what options are available.
  4. You can stop or change your donation by reaching out.

How the Fund Helps

Neighbour in Need funds are used to help customers who are going through temporary financial hardship keep their internet service connected. Purple Cow has described the program as a way for the community to help neighbours through tough moments.

Frequently asked questions

How much can I donate?
The standard monthly donation is $2. If you want to ask about a one-time donation or another option, call or text 902-800-2660.
Does Purple Cow match donations?
Yes. Purple Cow matches customer donations dollar for dollar.
How do I ask for help from Neighbour in Need?
Call or text 902-800-2660 and explain that you are asking about Neighbour in Need support.
Where can I learn more?
Visit www.purplecowinternet.com/neighbor-in-need/ or reach out and we'll help from there.

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