You can ask to move your Purple Cow billing date. The next bill may include a one-time prorated adjustment when the cycle changes.
Before You Start
- Pick the date range that works better for your household budget before making the request.
- Be ready for a one-time bill that looks a little different after the date change.
Steps
- Request the billing date change through the customer portal or support.
- Confirm the new billing date before the change is finalized.
- Review the next invoice for the one-time prorated adjustment that can happen when the billing cycle shifts.
- After that one-time adjustment, expect future bills to follow the new date.
Frequently asked questions
Will changing my billing date cost extra every month?
No. The main effect is usually a one-time prorated adjustment on the next bill.
Can I change the billing date more than once?
We can review the request. It is best to choose a date you plan to keep so billing stays predictable.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.