Billing & Payments

If you need help with a Purple Cow payment arrangement, start by checking your balance in the customer portal. From there, we can help you understand the options available for your account.

You can ask to move your Purple Cow billing date. The next bill may include a one-time prorated adjustment when the cycle changes.

We accept several common card and wallet payment types. The current accepted options are listed below.

Love It or It's Free is a first-time signup guarantee that gives new customers a window to decide whether Purple Cow internet is the right fit.

Purple Cow billing is prepaid, which means your first month is charged up front and your bill renews every 30 days from the date the service goes live.

The customer portal is the fastest place to update the card on file and keep your Purple Cow account billing smoothly.

The customer portal is the fastest way to review your balance, open past invoices, and download a copy of your bill when you need it.