How to Set Up and Check Home Phone Voicemail

Purple Cow Home Phone voicemail is managed from the phone line itself, so setup is usually just a matter of dialing into voicemail and following the prompts.

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Before You Start

  • Make sure your Home Phone has dial tone before you try to set up voicemail.
  • Keep a PIN and greeting idea in mind before you start the voicemail setup steps.

Steps

Use your Home Phone to open voicemail management, including *98 where that access code is supported.
Follow the prompts to set your voicemail PIN and record your greeting.
Check voicemail again after setup to make sure the mailbox opens the way you expect.
If you forget the PIN or voicemail won't open, reach out and we'll help from there.

Frequently asked questions

Can I check voicemail from my Home Phone line?

Yes. Purple Cow Home Phone includes voicemail management on the line.

What if I forget my voicemail PIN?

We can help review voicemail access issues, including PIN reset requests when needed.

What if things still aren't behaving?

If things still aren't behaving, call or text 902-800-2660 and we'll help from there.

Still stuck? Talk to a real person.

No phone tree, no ticket number. Our support cows are in Nova Scotia and they answer.

General & billing
1-902-800-2660

Monday–Friday, 8:00 a.m.–9:00 p.m. Saturday–Sunday, 9:00 a.m.–5:30 p.m.

Technical support
1-902-800-2660

Monday–Friday, 8:00 a.m.–11:00 p.m. Saturday–Sunday, 9:00 a.m.–10:00 p.m.