Last reviewed
Before You Start
- Make sure your Home Phone line is active and working before testing feature codes.
- Know which feature you want to use first so you can test one change at a time.
Steps
Decide which feature you want to use, such as caller ID, call forwarding, call waiting, or don't disturb.
Use the correct star code or feature flow from the Home Phone reference article to turn the feature on or off.
Place a quick test call after making the change so you can confirm the feature is working the way you expect.
If a feature still behaves strangely after you use the right code, reach out instead of repeating the same change over and over.
Frequently asked questions
What features are included with Purple Cow Home Phone?
Purple Cow Home Phone includes voicemail, caller ID, call waiting, call forwarding, don't disturb, and other common calling features.
Is long distance included?
Calls across Canada and the U.S. are included, excluding Hawaii and Alaska.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.