Star codes let you manage common Home Phone features quickly from the handset without needing a separate app or portal.
Before You Start
- Use the star code from the phone connected to your Purple Cow ATA, not from a mobile phone.
- If a code uses a +, be ready to enter the phone number or extra digits right after the code.
Steps
- Dial the star code for the feature you want to use, such as *98 for voicemail, *69 for last call return, *72+ to forward all calls, or *67+ to block caller ID for the next call.
- Wait for the feature to confirm if your handset provides a tone or prompt.
- Place a quick test call if you changed forwarding, caller ID, or another live call feature.
- If the code doesn't work, restart the ATA once and try again. If things still aren't behaving, reach out and we'll help from there.
Frequently asked questions
What does the + mean after a star code?
It means you need to enter more digits, such as a phone number, after the code.
What are some common star codes?
Common star codes include *98 for voicemail, *69 for last call return, *43 and *44 for call waiting, *78 and *79 for don't disturb, and *72+ for full call forwarding.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.