Purple Cow Home Phone lets you either get a new phone number quickly or keep your existing number through a port request.
Before You Start
- Decide whether speed or keeping the same number matters more to you before ordering.
- If you want to keep your number, don't cancel the old phone service before the port is complete.
Steps
- Choose whether you want a new number or want to port your current number to Purple Cow.
- If you choose a new number, expect setup to be faster, usually about 1 to 2 business days.
- If you choose to port a number, keep the old phone service active while Purple Cow completes the transfer, which usually takes about 5 to 10 business days.
- Watch for your setup details and test the line once the service is live.
Frequently asked questions
Is there a one-time charge for Home Phone setup or porting?
Yes. There is a one-time $55 charge for either a new number or a port.
What is the fastest way to get Home Phone working?
Choosing a new number is usually faster than waiting for a port to finish.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.