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Before You Start
- Test one device close to the router first so you know whether the issue is coverage or the full internet connection.
- Look for barriers such as thick walls, metal objects, or closed cabinets around the router or ONT.
Steps
Move the router or Wi-Fi equipment to a more open and central spot if possible.
Restart the internet equipment and then test your connection again in the main rooms you use most.
Use a wired test or a close-range test to compare against the slower room.
If large parts of the home still have weak coverage, reach out and we can help you choose between a Purple Cow router, Wi-Fi extender, app-guided setup, or mesh-style setup.
Frequently asked questions
Why is my Wi-Fi slower in the bedroom than beside the router?
Distance and obstacles reduce Wi-Fi signal, so speeds often drop as you move farther from the equipment.
Will mesh help with dead zones?
It can. Some homes improve with better router placement, a Purple Cow router, an extender, or mesh hardware. We can help you choose the right next step for your layout.
How much is a Wi-Fi extender?
Check your portal or reach out for current pricing. If the current extender option is available for your account, the expected price is $10 per month plus tax.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.