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Before You Start
- Have the router's power cable, Ethernet cable, and setup app or admin details ready before you switch.
- If you want the most supportable setup, start with the Purple Cow router option before choosing a third-party router.
Steps
If you are using a Purple Cow router, connect it as shown in your setup instructions and manage Wi-Fi through the supported app.
If you are using your own router, connect the router's WAN or Internet port to the Purple Cow internet equipment with Ethernet.
Set up the Wi-Fi name, password, and any device settings in the router's app or admin page.
Test one wired or Wi-Fi device through the router before reconnecting the rest of the home.
Frequently asked questions
Why should I use a Purple Cow router?
A Purple Cow router keeps setup simpler and gives support a clearer path to help with Wi-Fi questions.
Will Purple Cow fully configure my third-party router for me?
We can help with the Purple Cow internet connection. Advanced setup on a customer-owned router may still depend on the router maker's instructions.
Can I switch back if I don't like the new router?
Yes. You can go back to the earlier setup if the old equipment is still available and connected properly.
What if things still aren't behaving?
If things still aren't behaving, call or text 902-800-2660 and we'll help from there.