Last reviewed
Before You Start
- Test your Wi-Fi close to the router first so you know whether the issue is coverage or the internet connection itself.
- Extenders work best when they can still receive a strong signal from the main router or fibre equipment.
- Purple Cow Wi-Fi extender availability and pricing may depend on your service and equipment.
Extender Pricing and Availability
Wi-Fi extenders may be available through the customer portal or through support. Check the customer portal or call or text 902-800-2660 for current availability and pricing.
If support confirms the current extender option for your account, the expected monthly price is $10 per month plus tax.
Steps
Using the Wi-Fi App
The app you use depends on your service and equipment. Some Purple Cow Internet equipment uses the Purple WiFi App. Purple Fibre equipment may use the Purple Fibre app or Nokia WiFi app experience. The app can help with Wi-Fi names, passwords, connected devices, and in some cases extender or mesh setup.
Frequently asked questions
Will an extender fix every Wi-Fi problem?
Extenders help with coverage. They won't fix a service interruption, a modem or ONT problem, or a device that is too old to handle higher speeds.
Where should I put a Wi-Fi extender?
Put it where it can still get a good signal from the main router or fibre equipment. If it is too far away, it may repeat a weak signal.
Can Purple Cow help me choose between an extender and mesh?
Yes. We can help you decide whether an extender, app-guided setup, router placement change, or mesh-style setup makes the most sense for your home.
How much is a Wi-Fi extender?
Check your portal or reach out for current pricing. If the current extender option is available for your account, the expected price is $10 per month plus tax.

