Category
Equipment & Setup
Modems, routers, TV boxes - get yours set up and keep it humming.
2 articles- How to Factory Reset Purple Cow Internet Equipment
A factory reset should be a last resort because it can erase saved Wi-Fi settings and force you to set up the network again from scratch.
Read - How to Use the Purple WiFi App or Purple Fibre App
We use different apps for cable Wi-Fi management and Purple Fibre Wi-Fi management, so the first step is making sure you open the right one for your service.
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